Hubungan Antara Stres Kerja Beban Kerja dan Turnover Intention terhadap Kinerja Karyawan Bingxue di Kota Mataram
Authors
-
Denda Tia Lestika Lestika
Universitas Pendidikan Mandalika
-
Astrid Oktavia Bahari Bahari
Universitas Pendidikan Mandalika
-
Supratman Supratman
Universitas Pendidikan Mandalika
DOI:
https://doi.org/10.36312/mj.v5i1.6260Keywords:
Stres Kerja, Beban Kerja, Turnover Intention, Kinerja KaryawanAbstract
Penelitian ini bertujuan untuk menganalisis hubungan stres kerja, beban kerja dan turnover intention terhadap kinerja karyawan Bingxue di Kota Mataram. Penelitian ini menggunakan pendekatan kuantitatif dengan desain desain penelitian asosiatif dan metode cross-sectional. Sampel penelitian berjumlah 30 karyawan yang dipilih menggunakan teknik sampling jenuh. Data dikumpulkan melalui kuesioner dengan skala Likert dan dianalisis menggunakan regrensi linier berganda.Hasil penelitian menunjukkan bahwa secara parsial stres kerja tidak berpengaruh signifikan terhadap kinerja karyawan. Beban kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, sedangkan turnover intention berpengaruh negatif dan signifikan terhadap kinerja karyawan. Secara simultan, stres kerja,beban kerja dan turnover intention berpengaruh signifikan terhadap kinerja karyawan. Nilai Adjusted R Square sebesar 0,891 menunjukkan bahwa 89,1% variasi kinerja karyawan dapat dijelaskan oleh ketiga variabel tersebut, sedangkan 10,9% sisannya dipengaruhi oleh faktor lain di luar penelitian. Turnover Intention merupakan variabel yang paling dominan memengaruhi kinerja karyawan Bingxue di Kota Mataram.
The Relationship Between Work Stress, Workload, Turnover Intention, and Employee Performance at Bingxue in Mataram City
Abstract
This study aimed to analyze the relationships between work stress, workload, turnover intention, and employee performance at Bingxue in Mataram City. The study employed a quantitative approach with an associative research design and a cross-sectional method. The sample consisted of 30 employees selected using a saturated sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression. The results showed that, partially, work stress did not have a significant effect on employee performance. Workload had a positive and significant effect on employee performance, whereas turnover intention had a negative and significant effect on employee performance. Simultaneously, work stress, workload, and turnover intention significantly affected employee performance. The Adjusted R Square value of 0.891 indicated that 89.1% of the variation in employee performance could be explained by the three variables, while the remaining 10.9% was influenced by other factors outside the study. Turnover intention was found to be the most dominant variable affecting employee performance at Bingxue in Mataram City.
References
Alifiyah, S. T., Sumartik, S., & Ubaidillah, H. (2025). Pengaruh Lingkungan Kerja, Beban Kerja dan Work Experience Terhadap Kinerja Karyawan CV Tri Eka Abadi Sidoarjo. Paradoks: Jurnal Ilmu Ekonomi, 8(3), 519-541.
Ardianah, Y., Bokiu, Z., & Mahmud, M. (2023). Faktor-Faktor Yang Mempengaruhi Kinerja Auditor Internal. SEIKO: Journal of Management & Business, 6(2), 365-382.
Ardan, M., & Jaelani, A. (2021). Manajemen Sumber Daya Manusia: Turnover Intention Dapat Mempengaruhi Kulaitas Kinerja Perusahaan. Cv. Pena Persada.
Vanchapo, A. R., & MKes, M. (2020). Beban kerja dan stres kerja. Penerbit Qiara Media.
Sari, R. P. (2020). Role of organizational commitments in mediating the effect of work motivation and job satisfaction towards turnover intention on nurses private hospital. International Research Journal of Management, IT and Social Sciences.
Pasaribu, S. B., Hasibuan, A. S., Pratiwi, D. A., & Salianto, S. (2024). Dampak stress kerja dan cara mengatasinya terhadap kinerja karyawan. Jurnal Review Pendidikan Dan Pengajaran, 7, 2.
Gemilang, Y. F., & Defrizal, D. (2025). Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan di Perusahaan UD Fajar Laut Depo Tulang Bawang. eCo-Buss, 8(1), 731-743.
Kasmarani, M. K. (2012). Pengaruh beban kerja fisik dan mental terhadap stres kerja pada perawat di Instalasi Gawat Darurat (IGD) RSUD Cianjur. Jurnal Kesehatan Masyarakat Universitas Diponegoro, 1(2), 18807.
Khoirunnisa, K., Effendi, L., Fauziah, M., & Srisantyorini, T. (2021). Faktor-faktor yang berhubungan dengan stres kerja pada pengendara ojek online saat terjadi pandemi COVID-19 di kota Tangerang Selatan tahun 2020. Environmental Occupational Health and Safety Journal, 1(2), 217-232.
Manik, L. L. A., & Bancin, M. A. (2022). Pengaruh gaya kepemimpinan terhadap kinerja karyawan pada Hotel Pardede Internasional Medan. Jurnal Global Manajemen, 11(1), 187-198.
Nadif, A. A., & Kurniawan, P. (2024). Analisis Stres Kerja terhadap Kinerja Pegawai Samsat Serpong Tangerang Selatan. Jurnal Ilmiah Swara MaNajemen (Swara Mahasiswa Manajemen), 4(2), 340-352.
Supratman, et.al (2025). Manajemen kinerja ekonomi hijau & transisi energi: Membangun pondasi kemakmuran berkelanjutan. CV. Arden Jaya.
Tulus, V. G., Naharia, M., & Kapahang, G. L. (2023). Analisis Faktor-Faktor Penyebab Stres Kerja Karyawan Bagian Sumber Daya Manusia PT. Bank Rakyat Indonesia Kantor Cabang Manado.
Talo, S. L., Timuneno, T., & Nursiani, N. P. (2020). Pengaruh beban kerja terhadap kepuasan kerja karyawan pada PT. Pos Indonesia (Persero) Cabang Kupang. GLORY Jurnal Ekonomi Dan Ilmu Sosial, 1(2), 73-91
Wahyuni, R. S., Sari, H., Mulyani, S., & Lestari, E. P. (2023). Pengaruh Teknik Relaksasi Nafas Dalam Terhadap Intensitas Nyeri Pada Pasien Inpartu Kala I. Ahmar Metastasis Health Journal, 3(1), 33-36.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Denda Tia Lestika Lestika , Astrid Oktavia Bahari Bahari , Supratman Supratman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Multi Discere Journal agree to the following terms:
- For all articles published in Multi Discere Journal, copyright is retained by the authors. Authors give permission to the publisher to announce the work with conditions. When the manuscript is accepted for publication, the authors agrees to implement a non-exclusive transfer of publishing rights to the journals.
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
